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YOUR QUESTIONS
We process and ship orders within 1-2 business days. Delivery times vary based on your location and chosen shipping method:
Once your order is shipped, you’ll receive a tracking number via email.
Yes! If you’re not completely happy with your purchase, you have 30 days from the delivery date to request a return or exchange. Items must be unworn and in their original packaging.
If you need to start a return, simply contact our support team at info@lanejewelers.com and we’ll guide you through the process. Please note that return shipping costs may apply.
To clean soak in warm, soapy water, scrub gently with a soft bristle brush.
Remove before swimming, exercising, or using harsh chemicals.
Store individually in soft cloth pouch so harder metals or gemstones don't scratch the soft gold.
At Lane Jewelers, we promise to treat every client like a neighbor and every piece like it matters. As a family-owned business we are deeply committed to bringing your vision to life with honesty, precision craftsmanship, and lasting excellence, whether you are in store or online.